Return Policy Page
Return Policy – ALPASLAN TEKNOLOJİ SAVUNMA SİSTEMLERİ SANAYİ VE TİCARET ANONİM
ŞİRKETİ
At ALPASLAN TEKNOLOJİ SAVUNMA SİSTEMLERİ SANAYİ VE TİCARET ANONİM
ŞİRKETİ, we prioritize customer satisfaction and provide clear guidelines for product returns. Our return policy applies to wholesale cereals and construction materials sold via www.royal-tradings.com.
1. Contact Information
Address: Kiremithane Mah. Sakarya Cad. M. Tanrıöver Apt No: 9 İç Kapı No: 14 Akdeniz / Mersin, Turkey
Phone: +90 532 313 35 75
Email: info@royal-tradings.com
2. Eligibility for Returns
Products must be defective, damaged during shipment, or not match the description.
Returns must be requested within 7 days of delivery.
3. Return Process
Contact our support team via phone or email.
Provide your order number, product details, and reason for return.
Pack the product securely to avoid further damage during transit.
4. Refunds
Refunds will be issued after inspection of returned products.
Refunds may take up to 14 business days depending on payment method.
5. Exceptions
Custom orders, bulk exports, and certain construction materials may not be eligible for returns.
Sellers must comply with Sofuoğlu Grup return guidelines for all transactions.
6. Support
Phone: +90 532 313 35 75
Email: info@royal-tradings.com
